White Hart, Crystal Palace
Despite the arrival of a "fixed priced" menu (in French, naturally) the food is still very dry, and very expensive.
There were, literally, 12 dry chips on my plate last week.
Staffing competency/efficiency remains erratic, seemingly lacking strong management.
Why do I keep hoping things will change?
Because I care about this pub, and it could be a great place.
The place is popular, and for mostly the right reasons.
Just a few changes now, and this could be worthy of a four pint rating...
1. The food isn't as good as it should/could be...the guy in the kitchen works hard, but the food is dry and uninspired, and certainly expensive.
2. The staffing levels are just inadequate at busy times (an old problem for many pubs, I know)...and though they work hard, they can, on occasion, be a trifle...erm, not rude....but over familiar and/or cold depending on their mood.
Unforgivable, however, in a pub that has an open kitchen and makes a big play of its food, is the fact that in the toilets (poorly done up a year or two ago) the hand dryers were simply not functioning on two consecutive visits over a period of 3 weeks.
96 Church Road, Crystal Palace, London, SE19 2EZ
From Crystal Palace station: Turn left on to Anerley Hill and then take a right up the steep hill to the roundabout. Cross over and walk down Church Road; the pub is then about five minutes walk away, where Church Road meets Westow Street.